Payment Policy for MavoAutoCity

Effective Date: January 2, 2025

Welcome to MavoAutoCity, your trusted online store for apparel, footwear, and accessories. We are committed to providing you with a secure and convenient shopping experience. This Payment Policy explains the terms and conditions related to payments for products purchased through our website.

By making a purchase on MavoAutoCity, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We offer a variety of payment methods to make your shopping experience as convenient as possible. You can pay for your orders using the following methods:

  • Credit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Debit Cards: Debit cards with the Visa or MasterCard logo are also accepted.

  • PayPal: You can use your PayPal account to make payments securely.

  • Other Digital Payment Methods: Depending on your location, we may offer other digital payment options, including but not limited to Apple Pay, Google Pay, or other services.

  • Gift Cards: If you have a gift card issued by MavoAutoCity, you may use it as a payment method. The balance will be applied toward your purchase total.

2. Payment Processing

When you make a purchase on MavoAutoCity, your payment is processed through our secure third-party payment gateway. MavoAutoCity does not store or retain any of your sensitive payment details, such as your credit card number or PayPal account information.

Payment Authorization

Upon placing your order, the payment processor will authorize the payment. This authorization ensures that the funds are available for the purchase. Please note that authorization does not mean that the transaction is complete. The payment will be finalized once the order is processed.

If for any reason your payment cannot be processed or authorized, we will notify you immediately and ask you to resolve the issue. Your order will be held until the payment is successfully processed.

3. Billing Information

When placing an order, you are required to provide accurate billing information. This includes:

  • Full name
  • Billing address (matching the address on file with your payment method)
  • Phone number
  • Email address
  • Payment method details (credit card, PayPal, etc.)

Please ensure that all the billing details you provide are correct to avoid delays in processing your order. MavoAutoCity reserves the right to cancel or refuse any order if there is a discrepancy between the billing information provided and the payment authorization.

4. Currency

All prices on MavoAutoCity are listed in U.S. dollars (USD). For international customers, the total amount charged will be converted to your local currency by your payment provider, which may result in slight variations due to exchange rates and conversion fees. MavoAutoCity is not responsible for any differences due to currency conversion or any fees imposed by your financial institution.

5. Taxes

Sales tax will be applied to orders based on the destination address of the purchase. The tax rate will vary depending on your location, as MavoAutoCity complies with all local, state, and federal tax laws. The sales tax amount will be clearly displayed during the checkout process before you confirm your order.

For international orders, customs duties and import taxes may be applied by your country’s government. These additional charges are the responsibility of the customer.

6. Payment Security

At MavoAutoCity, we take your payment security seriously. We use secure payment gateways to process all transactions, ensuring that your financial information is protected. The payment gateways we work with employ SSL (Secure Socket Layer) encryption, which ensures that all personal and payment information is transmitted securely over the internet.

  • Fraud Prevention: We monitor transactions for signs of fraudulent activity. If suspicious activity is detected, we may contact you for verification, or your order may be canceled.

  • Payment Errors: If you experience any issues with processing your payment, please contact us immediately so we can assist you in resolving the issue. It is important that you do not attempt to make repeated transactions if there is a payment error.

7. Order Cancellation

If you wish to cancel an order, please contact MavoAutoCity as soon as possible. Orders can only be canceled before they are processed and shipped. Once the order is shipped, we are unable to cancel it, but you may initiate a return after receiving the items.

8. Payment Disputes and Chargebacks

If you initiate a chargeback or payment dispute with your payment provider, MavoAutoCity reserves the right to cancel your order, suspend your account, or take legal action to recover any amounts owed. To avoid disputes, we recommend ensuring that your payment details are accurate before submitting your order.

If you believe there is an issue with your payment, please contact us first so we can resolve the matter directly.

9. Payment Refunds

Refunds will be processed according to our Return and Refund Policy. If you are eligible for a refund, we will issue the payment back to your original payment method. Please note that refunds may take several business days to reflect in your account, depending on your payment provider.

Refund Method:

  • For credit card payments, refunds will be issued to the same credit card used for the original transaction.
  • For PayPal payments, refunds will be processed to your PayPal account.
  • For gift card purchases, the refund will be issued to the gift card.

Please allow up to 7-10 business days for refunds to be processed and reflected in your account. If you have any questions regarding your refund, please do not hesitate to contact us.

10. Subscription Services (If Applicable)

If you sign up for any subscription service offered by MavoAutoCity, you agree to pay the recurring fee associated with that service. The payment will be automatically charged to your selected payment method at the start of each billing cycle. You can cancel your subscription at any time by contacting us or managing your subscription settings on your account page.

11. Contact Information

If you have any questions or concerns regarding this Payment Policy, or if you need assistance with processing your payment, please contact our customer service team: